It is necessary to accept, approve and read the terms and conditions established by CRAZYARTE.
THE CUSTOMER MUST REGISTER AS A USER TO BE ABLE TO PROCESS THEIR PURCHASE AND SUBSCRIBE TO RECEIVE NOTIFICATIONS.
To carry out the purchase process, it will be necessary to register reliable user data and a password. Subsequently, the client will have full access to the website and will be able to make the payment. This contact information will be processed only by the Crazyarte company responsible for the web.
The user can choose his password and, in turn, change it if he wishes. If the entry digits that were initially chosen are delivered to third parties, the company is not responsible.
CONFIRMATION AND VERIFICATION PROCESS
With respect to the purchases and transactions that the user makes through this channel, they will be subject to a confirmation and verification process. Here the form of payment and compliance with the established conditions will be examined. After this part of the process , the total price, fees and taxes will be identified .
NATIONAL AND INTERNATIONAL SHIPMENTS
- At the national level, shipments will be made between 3 to 7 business days by the companies: MRW and ZOOM.
- Internationally, shipments will be made within 15 business days by the company: DHL.
CONFORMITY AND DISCONFORMITY FOR THE PURCHASE
The company will not be responsible for damages suffered in the (the) purchased products (s) once the product has reached the hands of the client, and the latter has not checked and notified his disagreement with the purchase within a day. Otherwise, changes are made only if the merchandise has manufacturing damage and is notified instantly. Contact us at contacto@crazyarte.com or WhatsApp +584141989062 with the proper explanation of the problem and attached photos.
The company decides whether or not the right to return exists according to the legal exceptions, the term, requirements, the consequences, the way to exercise it and the cost of the return.
The return of the money will be subject to prior confirmation and the return of any product will be the entire responsibility of the customer, including shipping costs.
REFUND CONDITIONS
Refunds are made for purchases made only if the merchandise has manufacturing damage and is notified within one day. To apply the refund you must follow the steps previously mentioned and explained in the "Return Policies" window.
PURCHASE PROCESS OF (THE) PRODUCTS
The customer, after agreeing on his payment method, has one day to pay for his order, during which time his merchandise will be blocked. If the user does not make the payment within the estimated time, the merchandise will once again be available for sale to third parties. The company is exempt from liability if the requested products run out during that period of time.
If there is unavailability of any product, it will not be reflected in the merchandise offered.
IF THERE IS ANY LEGAL PROCESS:
The legislation to be applied in case of conflicts between the parties will be the one in force in Venezuela to whose jurisdiction the parties are subject.
HOW CAN YOU EXERCISE YOUR RIGHTS?
Crazyarte undertakes to handle your requests in relation to your rights mentioned above. Similarly, you can always contact us by email contacto@crazyarte.com or WhatsApp +584141989062 with a proper explanation of the problem.